User Portal 

Enhancements

PDK Integration - Remote Unlock/Lock Display Optimization

Enhanced the UI/UX experience to make it more intuitive. Now, when you perform remote Unlock/Lock operations, the countdown timer UI will no longer be displayed, allowing you to click the key icon again to quickly check the latest door status.

Modification

New reminder for transfer organization owner

Add a reminder to let user know if you want to transfer ownership, an administrator in your organization is required.

Audit log with location information

You can now check location information for each audit log.

VORTEX Free Cloud-Managed Service not support PoE switch

User can manage PoE switch on VORTEX platform only when purchased VORTEX Standard license.

Modified live view watching experience

Modified live view streaming management by blocking the stream only when get streaming via relay after the viewing time limit is exceeded, ensuring efficient bandwidth usage when relays are in place.

If you would like to learn more about the new mechanism to live stream management, please visit here.

Mobile App

New Features

Open VORTEX App Automatically from Emails

When the user click the URL link in VORTEX alarm notification emails on mobile, it will now automatically open the VORTEX app.  This enhances the user experience by streamlining access to the app.

Enhancement

Add the video duration to the archive file information.

PDK Integration - Remote Unlock/Lock Display Optimization

Enhanced the UI/UX experience to make it more intuitive. Now, when you perform remote Unlock/Lock operations, the countdown timer UI will no longer be displayed, allowing you to click the key icon again to quickly check the latest door status.