What's New

What's New

Get the latest updates on our best-in-class productivity

Customized view - hotkey support
Enhancement
Sep 30, 2025
Customized view - hotkey support

Customized View Management with Shortcut Key Support

VORTEX Integrates HALO Smart Sensors for Smarter Event Awareness
New Feature
Sep 23, 2025
VORTEX Integrates HALO Smart Sensors for Smarter Event Awareness

Real-time vaping, safety, and health alerts now available directly within the VORTEX platform

Centralized License Information, AI Hub Updates, and Snooze Rule setting
New Feature Enhancement
Sep 01, 2025
Centralized License Information, AI Hub Updates, and Snooze Rule setting

VORTEX introduces a centralized view for all organization licenses, adds snooze rule settings in Event Insight, and updates AI Hub menus and feature names for easier navigation.

Customized View with Copy and Enhanced Carousel Features
New Feature Enhancement
Aug 04, 2025
Customized View with Copy and Enhanced Carousel Features

VORTEX has added more functionality to Customized View to help you use it more efficiently and improve your experience.

VORTEX July 2025 Update - Customized View, Talk Down on Mobile App
New Feature
Jul 18, 2025
VORTEX July 2025 Update - Customized View, Talk Down on Mobile App

This time VORTEX brings customized camera views and introduces Talk Down with network speakers on mobile app.

Introducing AI Hub – Centralized Management for All AI Features in VORTEX
New Feature
Jun 18, 2025
Introducing AI Hub – Centralized Management for All AI Features in VORTEX

A powerful update to streamline AI-based security, offering enhanced user experience and advanced capabilities

Device Sharing, Frame Navigation, Talk Down with Network Speaker and Case Vault Enhancements
New Feature
Jun 13, 2025
Device Sharing, Frame Navigation, Talk Down with Network Speaker and Case Vault Enhancements

Introducing New Device Sharing, Frame-by-Frame Navigation, Talk down with Network Speaker and Expanded Case Vault Limits

New Account Security Features
Enhancement
May 28, 2025
New Account Security Features

Secure Your Account by Logging Out All Devices After Password Change, and Re-sent You Activation Mail After Invitation Link Expiry with 'Forgot Password' Option

Smart Privacy Switch now includes an LPR option and 1500 increase in character limit for the description field in Case Vault.
Enhancement
May 13, 2025
Smart Privacy Switch now includes an LPR option and 1500 increase in character limit for the description field in Case Vault.

Smart Privacy Switch now offers LPR option. Ehancements include clarifying error message for invalid reseller entries and troubleshooting link in liveview for offline devices failed to add into cloud. Increase in character limit for case vault description box.

New Feature : Smart Privacy Switch, Facial Recognition and Time Zone for Alarm
New Feature
Apr 17, 2025
New Feature : Smart Privacy Switch, Facial Recognition and Time Zone for Alarm

Your VORTEX system just leveled up. Check out the latest features, Smart Privacy Switch, Facial Recognition, and Alarm Time Zone.

VORTEX License Structure Update
Enhancement
Apr 10, 2025
VORTEX License Structure Update

Simplified Deployment with Pre-Bundle and Scalable License Tiers
Effective Date: April 1, 2025

New Feature: Synchronized Playback and Service Template for Webhook
New Feature
Mar 31, 2025
New Feature: Synchronized Playback and Service Template for Webhook

We are pleased to introduce our latest features: Synchronized Playback and Service Template for Webhook

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