What's New

What's New

Get the latest updates on our best-in-class productivity

New Feature: IRs settings and NVR firmware update notification. APP timeline display and single- view enhancement
New Feature Enhancement
Jan 14, 2025
New Feature: IRs settings and NVR firmware update notification. APP timeline display and single- view enhancement

This update VORTEX Portal offers customizable Day/Night settings and IR illuminator options. Popup reminder for NVR with outdated firmware also included in this update. Enhancement includes APP view and NVR Stream timeline display.

New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.
New Feature Bug Fixed
Jan 07, 2025
New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.

"Device Group" has been renamed to "Site," with added functionality to assign locations.
New Event Type Introduced for "NVR Channel Online/Offline" for streamlined event management and alarm configuration specific to NVR channels. Playback speed fixed for both portal and app.

New Cloud Storage Location for Germany,  New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account
New Feature Enhancement Bug Fixed
Dec 17, 2024
New Cloud Storage Location for Germany, New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account

VORTEX introduces a new cloud storage location in Germany, supports VIVOTEK Network Speakers AU-003/004 with auto messages, adds device offline delay time, enables snoozing all personal notifications via a single button, and includes other enhancements.

New Snooze Alarm Feature, Customizable Webhooks, and Refined User Experience
New Feature Enhancement
Nov 05, 2024
New Snooze Alarm Feature, Customizable Webhooks, and Refined User Experience

Explore Advanced Alarm Snoozing, Flexible Webhooks, and Enjoy a Smoother User Experience with Our Latest VORTEX Update.

User Management Enhancements in Audit Log
Enhancement Bug Fixed
Oct 21, 2024
User Management Enhancements in Audit Log

Track critical user actions more effectively with new audit log entries, including user invites, removals, privilege changes, and access group modifications.

Introducing Case Vault: Secure Incident Management and Video Archiving
New Feature
Oct 07, 2024
Introducing Case Vault: Secure Incident Management and Video Archiving

Organize, store, and retrieve video evidence efficiently with VORTEX’s new Case Vault feature, designed for streamlined case management.

Modified viewing time limit, open VORTEX app automatically from emails and audit log with location
New Feature Enhancement
Oct 07, 2024
Modified viewing time limit, open VORTEX app automatically from emails and audit log with location

Discover the latest updates, including new ownership transfer reminders, audit log location tracking, and modified camera and live view experience, designed to streamline and secure your operations.

VORTEX Connect Now Available with VORTEX Standard License Version
New Feature
Oct 07, 2024
VORTEX Connect Now Available with VORTEX Standard License Version

We're excited to present VORTEX Connect with advanced features, unlocking reliable and secure cloud integration for your video surveillance systems. Experience seamless connectivity and enhanced features today.

Introducing PDK Integrated Access Control, Preferred Name Support for User Accounts, and Enhanced Audit Log with System Events
New Feature Enhancement
Sep 18, 2024
Introducing PDK Integrated Access Control, Preferred Name Support for User Accounts, and Enhanced Audit Log with System Events

We’re excited to announce the latest VORTEX updates, including integrated service with PDK, ability to rename user account name, and able to check system events in audit log.

This update introduces VCA setting link in message center, account sign in/out log and liveview UX enhancements.
New Feature Enhancement
Sep 04, 2024
This update introduces VCA setting link in message center, account sign in/out log and liveview UX enhancements.

We now provide a deeplink for VCA setting in message center for easy navigation and enhance liveview for better user experience.

VORTEX Connect debug log via send feedback button available
New Feature Enhancement
Aug 26, 2024
VORTEX Connect debug log via send feedback button available

We're excited to announce the latest VORTEX updates, which focus on VORTEX Connect debug feedback and liveview enhancement.

New features including RTSP, Privacy mask and larger playback window released!
New Feature Enhancement
Aug 13, 2024
New features including RTSP, Privacy mask and larger playback window released!

We’re excited to announce the latest VORTEX updates, including RTSP streaming from cameras via the VORTEX Portal and the ability to apply privacy masks to comply with privacy regulations. Enhancements include a larger playback window in the message center for improved viewing and a streamlined account creation process for greater ease.

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