What's New

What's New

Get the latest updates on our best-in-class productivity

New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.
New Feature Bug Fixed
Jan 07, 2025
New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.

"Device Group" has been renamed to "Site," with added functionality to assign locations.
New Event Type Introduced for "NVR Channel Online/Offline" for streamlined event management and alarm configuration specific to NVR channels. Playback speed fixed for both portal and app.

New Cloud Storage Location for Germany,  New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account
New Feature Enhancement Bug Fixed
Dec 17, 2024
New Cloud Storage Location for Germany, New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account

VORTEX introduces a new cloud storage location in Germany, supports VIVOTEK Network Speakers AU-003/004 with auto messages, adds device offline delay time, enables snoozing all personal notifications via a single button, and includes other enhancements.

User Management Enhancements in Audit Log
Enhancement Bug Fixed
Oct 21, 2024
User Management Enhancements in Audit Log

Track critical user actions more effectively with new audit log entries, including user invites, removals, privilege changes, and access group modifications.

Unlimited archive storage for VORTEX Connect with VORTEX standard license
Enhancement Bug Fixed
Jul 10, 2024
Unlimited archive storage for VORTEX Connect with VORTEX standard license

We are pleased to announce an update to our archive storage policy. This change is aimed at enhancing user experience.

Enhancing license plate recognition, effective detection areas, tampering detection and optimizing organization creation process
New Feature Enhancement Bug Fixed
May 16, 2024
Enhancing license plate recognition, effective detection areas, tampering detection and optimizing organization creation process

We're delighted to introduce new image setting mode for license plate recognition, effective detection area added to VCA live view ,"Resolved" button for tampering detection events and improved organization creation process

Data storage location selection, new system event type of firmware update failed and more enhancements
New Feature Bug Fixed
Apr 29, 2024
Data storage location selection, new system event type of firmware update failed and more enhancements

With this update, users can now choose between storing their image and video data in the U.S.A. or Japan when creating an organization. Another new feature allows users to report false alarms for tampering detection. Other enhancements include the addition of new system events, general bug fixes, and more.

Dewarping of archived fisheye footage is made available.
Enhancement Bug Fixed
Mar 04, 2024
Dewarping of archived fisheye footage is made available.

In this updates, we optimized search box for Time zone settings, dewarping of archived videos from fisheye cameras, and fix issues while checking for new firmware availability.

Advanced default setting of missing/unattended object is changed from OFF to ON.
Enhancement Bug Fixed
Jan 18, 2024
Advanced default setting of missing/unattended object is changed from OFF to ON.

The updates features the default setting change of missing object and unattended object detection, and general bug fixes.

Deep Search web-page layout enhancement and archive bug fix
Enhancement Bug Fixed
Dec 21, 2023
Deep Search web-page layout enhancement and archive bug fix

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