What's New

What's New

Get the latest updates on our best-in-class productivity

VORTEX Connect debug log via send feedback button available
New Feature Enhancement
Aug 26, 2024
VORTEX Connect debug log via send feedback button available

We're excited to announce the latest VORTEX updates, which focus on VORTEX Connect debug feedback and liveview enhancement.

New features including RTSP, Privacy mask and larger playback window released!
New Feature Enhancement
Aug 13, 2024
New features including RTSP, Privacy mask and larger playback window released!

We’re excited to announce the latest VORTEX updates, including RTSP streaming from cameras via the VORTEX Portal and the ability to apply privacy masks to comply with privacy regulations. Enhancements include a larger playback window in the message center for improved viewing and a streamlined account creation process for greater ease.

Data stored in Ausztralia available. This release also includes Multi-factor Authentication(MFA) and video export features.
New Feature Enhancement
Jul 31, 2024
Data stored in Ausztralia available. This release also includes Multi-factor Authentication(MFA) and video export features.

With this update, you can now choose to store your image and video data in Australia when creating an organization. We have also released Multi-factor Authentication(MFA) and video export features.

Unlimited archive storage for VORTEX Connect with VORTEX standard license
Enhancement Bug Fixed
Jul 10, 2024
Unlimited archive storage for VORTEX Connect with VORTEX standard license

We are pleased to announce an update to our archive storage policy. This change is aimed at enhancing user experience.

VORTEX Connect now supports Lite Managed PoE Switch series
Enhancement
Jun 19, 2024
VORTEX Connect now supports Lite Managed PoE Switch series

VORTEX Connect extends support to the Lite Managed PoE Switch series.

SSO support for Microsoft Entra ID and firmware upgrade process improvements
New Feature Enhancement
Jun 11, 2024
SSO support for Microsoft Entra ID and firmware upgrade process improvements

This update focuses on enhancing user convenience and system reliability by integrating Single Sign-On capabilities and improving the firmware upgrade process.

Introducing pause alarm,  PoE switch management, and interface improvements.
New Feature Enhancement
May 31, 2024
Introducing pause alarm, PoE switch management, and interface improvements.

In this update add features like pause alarms, managing PoE switches, and remote unlocking via the mobile app, along with interface improvements such as snapshot previews in the camera selection list.

Enhancing license plate recognition, effective detection areas, tampering detection and optimizing organization creation process
New Feature Enhancement Bug Fixed
May 16, 2024
Enhancing license plate recognition, effective detection areas, tampering detection and optimizing organization creation process

We're delighted to introduce new image setting mode for license plate recognition, effective detection area added to VCA live view ,"Resolved" button for tampering detection events and improved organization creation process

Data storage location selection, new system event type of firmware update failed and more enhancements
New Feature Bug Fixed
Apr 29, 2024
Data storage location selection, new system event type of firmware update failed and more enhancements

With this update, users can now choose between storing their image and video data in the U.S.A. or Japan when creating an organization. Another new feature allows users to report false alarms for tampering detection. Other enhancements include the addition of new system events, general bug fixes, and more.

Remote door unlocking in access control and extended language support for Traditional Chinese
New Feature
Apr 02, 2024
Remote door unlocking in access control and extended language support for Traditional Chinese

In this update, we will release Traditional Chinese language support and add the feature of remotely unlocking doors in the Access Control feature.

Access Control Integration with Kisi and optimized Edge HEVC installation reminder.
New Feature Enhancement
Mar 26, 2024
Access Control Integration with Kisi and optimized Edge HEVC installation reminder.

In this update, we released Access Control Integration with Kisi and optimized Edge HEVC installation reminder.

Dewarping of archived fisheye footage is made available.
Enhancement Bug Fixed
Mar 04, 2024
Dewarping of archived fisheye footage is made available.

In this updates, we optimized search box for Time zone settings, dewarping of archived videos from fisheye cameras, and fix issues while checking for new firmware availability.

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