New Feature

VORTEX July 2025 Update - Customized View, Talk Down on Mobile App

This time VORTEX brings customized camera views and introduces Talk Down with network speakers on mobile app.

Jul 18, 2025

User Portal 

Release version

Release date

2.16.6 2025.07.17

New Features

Customized View

Customized view lets users add preferred cameras from various groups into a single view, allowing them to monitor multiple feeds on one page without switching between groups.

Case Vault - New Case ID Format

The Case Vault now uses a new Case ID format: YYYYMMDD_1, combining the creation date and a sequential number for better organization and easier management of case reports.

Bug fix

Fix issue where entering '00' for hours could prompt an error message in AI Hub/Search by text.

 

Mobile App

Release version

Release date

iOS: 1.51.0 (9)

Android: 1.51.0(121)

2025.07.17

New Features

Customized View

Customized view lets users add preferred cameras from various groups into a single view, allowing them to monitor multiple feeds on one page without switching between groups.

Talk Down with Network Speaker

Introducing the Talk Down feature to help you deter intruders! By connecting VIVOTEK’s Network Speaker to the VORTEX platform through the RX9502 bridge device, you will be able to use Talk Down directly on the VORTEX mobile app's live feed.
(This version may require a few seconds of waiting when initiating a call. We will continue to improve this in future versions.)

​Note: After updating the VIVOTEK RX9502 to the VORTEX Firmware, the RX9502 will function as a Bridge device and will no longer support the original Video Receiver functionality. Learn more.

Network Speaker Model

FW supported version

AU-003 1.0.8
AU-004 1.0.8

 


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