What's New

What's New

Get the latest updates on our best-in-class productivity

New Feature: Preferred Language Settings for System Emails
New Feature
Mar 19, 2025
New Feature: Preferred Language Settings for System Emails

VORTEX now allows you to choose your preferred language for system emails.

Introducing API Key for integration, audit log with more logs available, system event webhook, and archive page refinement on mobile app
New Feature Enhancement
Mar 05, 2025
Introducing API Key for integration, audit log with more logs available, system event webhook, and archive page refinement on mobile app

We’re excited to announce the latest VORTEX updates, including API Key for seamlessly integration, and enhancement including audit log with more logs available, system event webhook, and archive page refinement on mobile app.

New Feature: Deep search to ND9326P
New Feature
Feb 24, 2025
New Feature: Deep search to ND9326P

VORTEX Connect support deep search to ND9326P

New Feature: Deep search to ND9426P
New Feature
Feb 19, 2025
New Feature: Deep search to ND9426P

VORTEX Connect support deep search to ND9426P

New Feature: Support False Event Reporting Capabilities for NVR Channel.
New Feature
Feb 17, 2025
New Feature: Support False Event Reporting Capabilities for NVR Channel.

Discover the latest updates, including false event reporting and playback speed adjustment to expand user experience.

New Feature: Deep search to ND9542P
New Feature
Feb 17, 2025
New Feature: Deep search to ND9542P

VORTEX Connect support deep search to ND9542P

New Feature: Deep search to ND9442P
New Feature
Feb 12, 2025
New Feature: Deep search to ND9442P

VORTEX Connect support deep search to ND9442P

New Feature: Secure Archive Share Links with Password and Expiration Date.
New Feature Enhancement
Feb 05, 2025
New Feature: Secure Archive Share Links with Password and Expiration Date.

We now enhance the security of archive share links by allowing users to add a password or expiration date before sharing them with others. A popup message will appear if the webhook payload parameter is incorrect. Additionally, we now display object information to quickly identify whether a person or vehicle triggered the VCA rule.

New Feature: IRs settings and NVR firmware update notification. APP timeline display and single- view enhancement
New Feature Enhancement
Jan 14, 2025
New Feature: IRs settings and NVR firmware update notification. APP timeline display and single- view enhancement

This update VORTEX Portal offers customizable Day/Night settings and IR illuminator options. Popup reminder for NVR with outdated firmware also included in this update. Enhancement includes APP view and NVR Stream timeline display.

New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.
New Feature Bug Fixed
Jan 07, 2025
New Feature: Assign Location to Site, NVR Channel Online/Offline Event. Playback speed bug fix.

"Device Group" has been renamed to "Site," with added functionality to assign locations.
New Event Type Introduced for "NVR Channel Online/Offline" for streamlined event management and alarm configuration specific to NVR channels. Playback speed fixed for both portal and app.

New Cloud Storage Location for Germany,  New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account
New Feature Enhancement Bug Fixed
Dec 17, 2024
New Cloud Storage Location for Germany, New VIVOTEK Speaker Support, Device Offline Delay Time and Snooze Notifications by User Account

VORTEX introduces a new cloud storage location in Germany, supports VIVOTEK Network Speakers AU-003/004 with auto messages, adds device offline delay time, enables snoozing all personal notifications via a single button, and includes other enhancements.

New Snooze Alarm Feature, Customizable Webhooks, and Refined User Experience
New Feature Enhancement
Nov 05, 2024
New Snooze Alarm Feature, Customizable Webhooks, and Refined User Experience

Explore Advanced Alarm Snoozing, Flexible Webhooks, and Enjoy a Smoother User Experience with Our Latest VORTEX Update.

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