What's New

What's New

Get the latest updates on our best-in-class productivity

User Management Enhancements in Audit Log
Enhancement Bug Fixed
Oct 21, 2024
User Management Enhancements in Audit Log

Track critical user actions more effectively with new audit log entries, including user invites, removals, privilege changes, and access group modifications.

Introducing Case Vault: Secure Incident Management and Video Archiving
New Feature
Oct 07, 2024
Introducing Case Vault: Secure Incident Management and Video Archiving

Organize, store, and retrieve video evidence efficiently with VORTEX’s new Case Vault feature, designed for streamlined case management.

Modified viewing time limit, open VORTEX app automatically from emails and audit log with location
New Feature Enhancement
Oct 07, 2024
Modified viewing time limit, open VORTEX app automatically from emails and audit log with location

Discover the latest updates, including new ownership transfer reminders, audit log location tracking, and modified camera and live view experience, designed to streamline and secure your operations.

VORTEX Connect Now Available with VORTEX Standard License Version
New Feature
Oct 07, 2024
VORTEX Connect Now Available with VORTEX Standard License Version

We're excited to present VORTEX Connect with advanced features, unlocking reliable and secure cloud integration for your video surveillance systems. Experience seamless connectivity and enhanced features today.

Introducing PDK Integrated Access Control, Preferred Name Support for User Accounts, and Enhanced Audit Log with System Events
New Feature Enhancement
Sep 18, 2024
Introducing PDK Integrated Access Control, Preferred Name Support for User Accounts, and Enhanced Audit Log with System Events

We’re excited to announce the latest VORTEX updates, including integrated service with PDK, ability to rename user account name, and able to check system events in audit log.

This update introduces VCA setting link in message center, account sign in/out log and liveview UX enhancements.
New Feature Enhancement
Sep 04, 2024
This update introduces VCA setting link in message center, account sign in/out log and liveview UX enhancements.

We now provide a deeplink for VCA setting in message center for easy navigation and enhance liveview for better user experience.

VORTEX Connect debug log via send feedback button available
New Feature Enhancement
Aug 26, 2024
VORTEX Connect debug log via send feedback button available

We're excited to announce the latest VORTEX updates, which focus on VORTEX Connect debug feedback and liveview enhancement.

New features including RTSP, Privacy mask and larger playback window released!
New Feature Enhancement
Aug 13, 2024
New features including RTSP, Privacy mask and larger playback window released!

We’re excited to announce the latest VORTEX updates, including RTSP streaming from cameras via the VORTEX Portal and the ability to apply privacy masks to comply with privacy regulations. Enhancements include a larger playback window in the message center for improved viewing and a streamlined account creation process for greater ease.

Data stored in Ausztralia available. This release also includes Multi-factor Authentication(MFA) and video export features.
New Feature Enhancement
Jul 31, 2024
Data stored in Ausztralia available. This release also includes Multi-factor Authentication(MFA) and video export features.

With this update, you can now choose to store your image and video data in Australia when creating an organization. We have also released Multi-factor Authentication(MFA) and video export features.

Unlimited archive storage for VORTEX Connect with VORTEX standard license
Enhancement Bug Fixed
Jul 10, 2024
Unlimited archive storage for VORTEX Connect with VORTEX standard license

We are pleased to announce an update to our archive storage policy. This change is aimed at enhancing user experience.

VORTEX Connect now supports Lite Managed PoE Switch series
Enhancement
Jun 19, 2024
VORTEX Connect now supports Lite Managed PoE Switch series

VORTEX Connect extends support to the Lite Managed PoE Switch series.

SSO support for Microsoft Entra ID and firmware upgrade process improvements
New Feature Enhancement
Jun 11, 2024
SSO support for Microsoft Entra ID and firmware upgrade process improvements

This update focuses on enhancing user convenience and system reliability by integrating Single Sign-On capabilities and improving the firmware upgrade process.

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